Contact us about Lizaro
Start playingBefore you write to us
This page belongs to fulwoodheights.co.uk, an independent site covering Lizaro casino. We are not the operator, so anything tied to your own account — a deposit, a bonus, a withdrawal — needs to go to Lizaro's own support team, not ours. Our inbox is for questions about the content on this site: something we've got wrong, something unclear, or something you think we've missed.
Write to us at [email protected] and expect a reply within 48 hours. We read every message ourselves; there's no ticket queue to sit in.
What to have ready
A useful message is a short one with the right details attached. If your question relates to a specific page on this site, tell us which one and what looked off — a figure, a date, a claim you couldn't square with what you found elsewhere.
- The page or section you're asking about
- What you expected to see versus what you saw
- Any link or reference that supports your point
Our inbox is not Lizaro's support desk
We can't look up your account, process a withdrawal, or reverse a bonus decision — none of that runs through us. Lizaro handles those directly through its own channels, which include live chat and email, staffed 24/7. If your query concerns registration, a deposit, a pending withdrawal, verification documents, or a bonus term, that's who to contact.
Having your account email, the rough time the issue happened, and any reference number shown on screen ready before you get in touch with them will make the first reply useful rather than a request for the same information back.
What happens next
Once we have your message, we'll either answer directly, correct the page in question, or tell you plainly that it's outside what this site covers. We don't forward account queries to the operator on your behalf — that step is quicker done by you, directly.
Complaints
If a complaint concerns something we've published — inaccurate information, an outdated figure, a broken link — send it to [email protected] and we'll correct it once we've checked it against the operator's own published terms. A complaint about how Lizaro has treated your account sits with Lizaro's own support and, where that doesn't resolve things, with whichever licensing body its terms name.
Gambling should stay entertainment. If it's stopped feeling that way, free and confidential support is available at BeGambleAware.org or through the National Gambling Helpline on 0808 8020 133, open 24/7.