Responsible gambling at Lizaro
Start playingMost people who open this page aren't in crisis — they're checking in on themselves, or on someone else, before things get harder to manage. That's worth doing regardless of how long you've been playing at Lizaro or anywhere else. This page sets out what we offer, what a few honest questions can tell you, and where to get proper support if you need it.
Gambling as entertainment, not income
Casino games and sports betting are designed to cost you money over time — that's how the business works, ours included. Treating a session as a way to top up income, cover a bill, or recover an earlier loss is the point where a hobby turns into a problem. No bet, bonus or wagering structure changes that arithmetic.
When it stops being fun
The shift is usually gradual rather than sudden. Watch for chasing losses with bigger stakes, spending longer sessions than you planned, borrowing to fund play, or feeling irritable when you try to stop. Hiding the amount you've spent from people close to you is another common marker, and often the clearest one.
A short self-check
Answer these honestly, on your own:
- Have you bet more than you could afford to lose in the past month?
- Have you lied to anyone about how much you spend or how often you play?
- Have you tried to win back money you'd already lost?
- Has gambling caused any argument, money worry, or missed obligation?
- Do you feel restless or short-tempered when you're not playing?
- Have you borrowed money, sold something, or used funds meant for essentials to gamble?
More than one "yes" is worth acting on — not through guilt, just through a practical step, such as one of the tools below.
Limits you can set with us
We provide self-exclusion, which closes your account to further deposits and play for a period you choose. It's a blunt tool by design — once set, it isn't reversed early, which is exactly what makes it useful when willpower alone isn't enough. If you want a break rather than a permanent step, self-exclusion for a fixed window is still the mechanism available.
Beyond our own account, GamStop lets you self-exclude from all UK-licensed gambling sites in one go, which closes the gap that switching sites can otherwise leave open.
National help lines
None of the following are run by us, and none of them charge for a conversation:
- GamCare – National Gambling Helpline, 0808 8020 133, free and available 24/7.
- BeGambleAware – free, confidential information and support.
- GamStop – free self-exclusion covering every UK-licensed operator.
- Gordon Moody – residential and online treatment for more serious gambling harm.
Blocking software
If self-exclusion feels premature but you want friction between you and the next deposit, Gamban and BetBlocker both block gambling sites at device level. BetBlocker is free and works across most platforms.
Talking to someone
Self-exclusion and blocking software work best alongside a conversation, not instead of one. GamCare's helpline staff are trained specifically for this and won't tell you to simply stop worrying about it — they'll talk through what's actually going on.
Protecting minors
This site is restricted to players aged 18+. If you share a device with someone under 18, parental-control software such as Net Nanny or Qustodio stops gambling sites loading on that device at all, which is more reliable than relying on account settings alone.
Questions about your account or about anything on this page can go to [email protected].
Gambling should be entertainment, not a chore.